Returns and Refunds

Returns & Exchanges Policy

At The T-Shirt Deli, we want to ensure that you are completely satisfied with your purchase. Here’s how our returns and exchanges process works:

Guidelines for Returns:

Our T-Shirts are custom-made, similar to sandwiches, so we do not accept returns or exchanges unless there is an error on our part.

If we make a mistake with your order, please notify us within 7 days of receiving your item. We will happily and promptly create a new one for you.

Items Eligible for Returns:

Returns are only accepted for items where an error has occurred on our end. Make sure to inform us of any mistakes as soon as possible.

Exchanges:

You can handle exchanges directly in our store. If we make an error in your order, we will remake the item for you.

Timeframe for Returns and Exchanges:

You have 7 days from the day you receive your shirt to notify us about any mistakes and request a return or exchange.

Return Shipping Costs and Fees:

If the mistake is ours, we will provide a return label for you, and you won’t have to pay for return shipping.

Product Conditions for Returns:

Due to the custom nature of our products, returns or exchanges are generally not allowed unless we have made a mistake. If we do, we will gladly remake your product.

Conditions Where Returns Won't Be Applicable:

Returns cannot be processed for any reason other than an error on our part.

Non-Returnable Items:

All items are considered non-returnable unless we are responsible for a mistake in your order

Refunds:

Refunds can only be issued if your order has not gone into production, typically the same day you request it. If we haven't started “baking” your item, we can process your refund immediately.

Timeframe for Refunds:

Once eligible for a refund, you will receive it without delay.

Refund Method:

Refunds will be credited back to the payment method used for the original purchase.

At The T-Shirt Deli, we genuinely care about your experience. Our custom-made shirts are crafted with precision, but we understand that mistakes can occasionally occur. If we do happen to slip up, you can count on us to make it right! Thank you for choosing us!